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Kyōdō Solutions

Collaborative Success for Contact Centers

OUR FOCUS

We focus on what we do best—elevating contact center operations.


Whether you need strategic planning, tactical execution, or targeted improvements in CX, EX,  WFM, operational efficiency, cost control, or risk mitigation, we bring the expertise to help you achieve measurable results.

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OUR SERVICES

With decades of experience spanning 85+ contact centers, we’ve led large-scale transformations across industries— from small teams to enterprise operations.

 

Our expertise covers every critical contact center function, including:

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  • Customer Experience (CX)

  • Employee Experience (EX)

  • Contact Center Optimization (WFM)

  • Technology & Automation

  • Sourcing & Location

  • Strategic Leadership

FLEXIBLE
ENGAGEMENT

We offer flexible solutions tailored to your unique needs—whether you require focused project support or ongoing leadership guidance:

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  • Leadership Roles: Fractional leadership support for stability and growth.

  • Advisory Projects: Hands-on, outcome-driven engagements for targeted initiatives.

  • Workshops & Speaking: Customized workshops and speaking engagements designed to elevate contact center performance.

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Lets Connect!

Our flexible engagement model adapts to your needs—whether you’re seeking fractional leadership, project-based consulting, or specialized workshops.

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Ready to elevate your contact center performance?
Schedule a free consultation to explore how our expertise can help you drive measurable results.

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